Privacy Policy

1. Information We Collect

When you use our website or purchase products, we may collect the following types of personal information:

a. Personal Identification Information

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely via third-party providers)

b. Order and Transaction Details

• Products purchased
• Order history
• Delivery and return preferences

c. Technical & Usage Information

• IP address
• Browser type and version
• Pages visited and time spent
• Cookies and tracking technologies

2. How We Use Your Information

We collect your information to:

• Process and fulfill your orders, including payments and deliveries
• Communicate with you about your orders or inquiries
• Provide customer support
• Improve our website, products, and services
• Detect and prevent fraud or abuse

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Payment processors (e.g., Stripe, PayPal) to securely process transactions
• Shipping providers to deliver your order
• Marketing and analytics services (e.g., Google Analytics, email marketing platforms)
• Legal authorities, if required by law or to protect our rights

All third-party partners are contractually obligated to handle your data securely and in compliance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Remember your cart and login status
• Analyze site performance and traffic
• Personalize your shopping experience
  

You can manage your cookie preferences through your browser settings.

5. Your Rights

Depending on your location (e.g., EU, UK, California), you may have rights to:

• Access, update, or delete your personal information
• Object to or restrict our processing
• Withdraw consent for marketing communications
  
• Request data portability
  

To exercise these rights, please contact us at info@channelprologistics.com.

6. Data Security

We use industry-standard measures to protect your personal information, including encrypted payment processing and secure data storage. However, no system is completely secure.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18 (or applicable age in your country). We do not knowingly collect data from children.

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content or privacy practices.

9. Changes to This Privacy Statement

We may update this Privacy Statement to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your information, please contact us at:
ChannelPro Logistics, LLC
Email: info@channelprologistics.com